Register your Stay and Relax - all registered stays are covered by our Rental Guarantee protecting you up to $2100.

"Register My Stay with a email to info@rentmyvacationhome.com" to stay protected.

Rental Guarantee Terms And Conditions

You can rest assured with our Rental Guarantee which protects you up to $2100 on accommodation booked with Rent My Vacation Home and associated websites,YOU MUST REGISTER YOUR STAY.

Rent My Vacation Home has a quality assurance system to provide you with peace of mind which includes:

• Validation of the property managers or owners details when registering
• Review of Property Advertisements for quality of images, description and features detailed.
• Online payment system booking with a credit card Account.

Ensure you follow the Rental Guarantee Terms and Conditions to qualify for protection.

1. Rental Guarantee Coverage
   
   • We guarantee the property is Legitimate. If the property is not Legitimate in that it does not exist or you are intentionally and wrongfully denied access when you arrive in a result fraud that the home owner is not affiliated with this home in any legitimimte way.
   • For Online Payment System bookings made via Rent My Vacation Home, we will offer refund your money in full if your Credit Card and Travel insurance deny your Claim for :Was not allowed to stay in home or dwelling AND was not a double book but Fraud.
2. Qualifying for the Rental Guarantee and Claim Process
   
   • The property must be publicly listed on www.Rent My Vacation Home.com. and you must have made payment for accommodation prior to arrival with a credit card and Travel insurance.
   • You must have registered your stay and used a credit card:
   • You must notify the owner of the home on the day of arrival, and notify Rent My Vacation Home of the non entry issue within 8 hours of arrival by email to info@RentMyVacationHome.com
   • For all reservations , you must have first lodged a dispute with your third party payment service to recover funds and only if they deny all or part of the recovery may you be eligible to the Rental Guarantee;
   • You must lodge a Rental Guarantee Claim form with Rent My Vacation Home in writing within the specified time frame with Supporting Documentation (including: proof the property was publicly listed on our website, your booking confirmation, proof of payment, all emails and a log of other communication such as telephone calls ).
   • The Rental Guarantee is not transferable and we will require Photo Identification and a Statutory Declaration that you made payment and suffered the direct financial loss.
   • We will process your Claim within 90 days of receiving your Claim and full documentation.
   • Rent My Vacation Home processes all rebates in USA dollars and returned to the original credit card
3. Rental Guarantee Exclusions: In our absolute discretion, we will deem your Claim to be invalid if:
   • You did not actually incur a financial loss in paying for accommodation at that property or if your insurance or a consumer protection program covers your loss.(if your Credit card company covers it then we do not)
   • We receive notification of your pending Claim more than 8 hours after Arrival or we had notified you prior to you making the accommodation payment that the property was not Legitimate or not Materially Presented;
   • You breach the booking terms and conditions, policy or payment requirements of the property manager or Rent My Vacation Home eg. excess guests, late payment, party;
   • You do not provide the Supporting Documentation and requested information within a timely manner so that we can assess and process your Claim;
   • We expressly exclude:
   • Any Claim related to Bonds,  double booking or booking error by the property manager or where you dispute with the property manager / owner about whether a refund is due as such disputes must be resolved directly with the property manager;
   • Any other costs or loss you may incur including airfares, travel costs or currency variations;The property must be registered with scam chaser and you must have travelers insurance.We do not cover any claim covered by insurance or credit cards.
     • Instant Wire Transfers - we will not cover any payment made using instant wire transfers such as Western Union or Money Gram or your private check or cash. You Must use our Online Payment System for safety.
   • A Claim for any person or party related to the property manager or owner;
   • Payments must be made in the USA not international.
   • IF YOU KNOW PRIOR TO YOUR TRIP THAT THE HOME IS NOT AVAILABEL YOU DO NOT QUALIFY UNDER THIS POLICY.
4. Rent My Vacation Home reserves its right to modify or discontinue the Rental Guarantee without prior notice and with no liability to you.

1. A Rental Guarantee clause is void only if that specific clause is restricted or prohibited by law